A few helpful answers

Keep your room’s page address and open it in the same browser you used to create or join it. Refreshing or opening another tab keeps your identity. Clearing saved browser data loses access; your name and room code cannot recover it.

Access stays in the original browser profile and cannot move to another device or browser. People sharing a device need separate browsers or profiles. There is no identity switcher or recovery link. Read more about returning to your room.

If the owner loses access before drawing, the group needs a new room. There is no ownership transfer or identity recovery. After drawing, other participants can still see their own saved recipients.

There is no leaving or participant removal. Names and membership cannot be corrected in place. Start a new room if you need to make a correction.

Each room shows its participant limit, including the owner. A draw requires at least three participants. A full room cannot accept new participants.

Share the code only with people you want to take part. Anyone with a forwarded code can join before the draw, while there is space, without owner approval. The owner can be offline while others join. Drawing closes joining permanently; there are no late joins or reopening.

Only the room owner can start the one-time draw, once everyone is present. It cannot be undone or repeated. In the saved draw, everyone gives and receives exactly once and nobody gets themselves. Every valid complete assignment is equally likely. Reciprocal pairs are possible; the owner cannot preview or influence the result. Retrying or using another tab never changes a saved draw.

Only you can see your gift recipient through your browser’s private access. Other participants, including the room owner, cannot see your assignment. It appears as soon as the saved draw is known; there is no separate reveal and you do not all need to be online together. Your room code and participant list remain available after drawing.

The lifetime shown in your room is fixed when it is created. Returning does not extend it, and neither does joining, retrying or drawing. Results become unavailable at that original deadline, even offline. Missing or expired rooms cannot be restored. Rooms may also become unavailable if stored data is lost.

Reconnect before submitting. If creating or joining is uncertain, choose Try again to check the same attempt with the same name and room code. Pending attempts are kept in this tab for up to 15 minutes. Abandoning an attempt can leave a created room behind; it expires normally. A successful join can still be recovered after the room fills or draws, while the pending attempt and room are still valid.

If a draw response is uncertain, the app checks whether the draw completed. Try again checks the saved outcome before retrying; it never replaces a saved draw. During a temporary connection problem, the last known room stays visible with a connection warning until its original expiry. It may be out of date. Reconnecting refreshes a waiting room. Never clear browser data to fix a connection problem.